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Privacy Policy


1. Introduction

True Pine Apps respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your personal information when you visit our website.

2. Who We Are

The party responsible for processing data on this website is True Pine Apps. You can contact us at: info@truepineapps.com

For our complete contact details, please see our Imprint page.

3. What Data We Collect

3.1 Contact Form

When you submit our contact form, we collect:

  • Company name (optional)
  • Your name
  • Phone number
  • Email address
  • Your message

Purpose: To respond to your inquiry and communicate with you about potential projects or services.

Legal basis: Your consent (Art. 6(1)(a) GDPR) and our legitimate interest in responding to inquiries (Art. 6(1)(f) GDPR).

Storage period: We retain this data for as long as necessary to handle your inquiry, typically up to 2 years, unless you request earlier deletion or legal obligations require longer retention.

3.2 Server Log Files

Our web hosting provider automatically collects and stores technical information in server log files, including:

  • Browser type and version
  • Operating system
  • Referrer URL (the page you visited before ours)
  • IP address (anonymized)
  • Date and time of access

Purpose: To ensure the technical functionality and security of our website.

Legal basis: Legitimate interest in maintaining website security and functionality (Art. 6(1)(f) GDPR).

Storage period: Log files are automatically deleted after 30 days.

3.3 Cookies

Our website uses essential cookies necessary for basic website functionality, such as remembering your language preference and maintaining your session when using the contact form.

Purpose: To enable core website features.

Legal basis: Legitimate interest in providing a functional website (Art. 6(1)(f) GDPR).

You can configure your browser to reject cookies, but this may limit some website functionality. Most browsers allow you to manage cookie preferences in their settings.

4. How We Use Your Data

We use your personal data only for the purposes stated above. We do not:

  • Sell or rent your data to third parties
  • Use your data for marketing purposes without your explicit consent
  • Share your data with third parties except as necessary to operate our website (e.g., web hosting provider)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, please note that data transmission over the internet cannot be guaranteed to be 100% secure.

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access: You can request information about what personal data we hold about you
  • Right to rectification: You can request correction of inaccurate data
  • Right to erasure: You can request deletion of your data
  • Right to restriction: You can request limitation of data processing
  • Right to data portability: You can request your data in a machine-readable format
  • Right to object: You can object to processing based on legitimate interests
  • Right to withdraw consent: You can withdraw consent at any time (without affecting the lawfulness of processing before withdrawal)

To exercise any of these rights, please contact us at: info@truepineapps.com

7. Right to Lodge a Complaint

If you believe we have not handled your personal data properly, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): www.autoriteitpersoonsgegevens.nl

8. Third-Party Services

Our website is hosted by a third-party provider who processes data on our behalf. This provider is bound by data processing agreements and acts only on our instructions.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. The current version is always available on this page. We recommend checking this page periodically for any changes.

10. Contact

If you have any questions about this privacy policy or how we handle your personal data, please contact us at: info@truepineapps.com

Last updated: October 2025